SentriLock

Learn how to use your lockbox and SentriCard with the Lockbox Live! Instructional Video

Windows 7 Information Regarding Sentrilock MORe >

*NEW* - SentriLock BlackBerry SmartCard Reader and Card Utility MORe>

*NEW* - Mobile users can access a mobile friendly Sentrilock website by going to m.sentrilock.com and logging in!

SentriLock Tech Support Info

For technical support regarding SentriLock equipment (SentriCards and lockboxes) or the SentriLock website, please contact SentriLock at one of the three options below

• SentriLock Support # - 1-877-736-8745
• SentriLock Support Email
• For the Sentrilock on-line training please follow this link.  It will require you to log into the Sentrilock website.  Please have your user ID (agent ID-more) and password ready.  Click on support and then training videos.  There is also a tutorial on the same tab.
• Click here to learn how to use your SentriCard and lockbox

Click here for inquiries regarding obtaining SentriLock service (SentriCards)
Click here for inquiries regarding obtaining a SentriLock lockbox
If you are a MAC user, SentriLock now offers the card utility for the Mac. To download the software, click here.

We have comprised the following informational items for your use. As always, please do not hesitate to contact Mainstreet for any additional questions or comments. All e-mails can be sent to SentriLock@succeedwithMORe.com.

SentriLock Frequently Asked Questions

SentriLock has posted informational "How-To" videos on youtube.

You can view the links to these videos here.

SentriLock Lockbox Info

• Changing Your Lockbox Battery
  • Click here to view the video
• Your SentriLock Lockbox Warranty
  • Each new SentriLock lockbox that you purchase from a MORe office comes with a 6 year, limited hardware warranty.
  • Below is are some helpful links regarding your warranty.
  • Questions regarding your warranty? Contact SentriLock Tech Support at 877-736-8745 or email
    • Lockbox Do's and Don'ts
• SentriLock Manuals, Help Files, and Other Handouts
  • Follow this link to view and download SentriLock's manual and help files available on SentriLock's website.
    • Once logged in to SentriLock's website, click on the Support Tab, Documentation, and select the Manual or Help File you would like to view
  • Follow this link to view and download SentriLock's other handouts available on their website.

One Day Codes

• Please consider the following guidelines when issuing one days codes
• Step-by-step instructions on how to issue a one day code
  • What to do before you issue a one day code
  • How to generate one day codes
• Please remember to tell people who call for a code how to use a one day code

Obtaining SentriLock Service

• If you would like to join MORe as a member to receive SentriLock service
  • Click here to be taken to the application for full MORe membership
• If you would like SentriLock service ONLY and be established as a Non-member with MORe, you must fill out the following form
  • Non-member Application for SentriLock Service ONLY SentriLock Service

Other Helpful SentriLock Info

SentriCard® Care and Use

Use this flyer to introduce the REALTOR® Lockbox to your clients. The flyer describes the security features and benefits of using the REALTOR® Lockbox on your client's home. You can add your personal information in the Brought to you by section at the bottom of the flyer - Homeowner Advantages Flyer

Check out the e-blast that went out to members regarding Sentrilock! MORe >